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Friday, January 21st, 2011

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Your Salal statement: What’s new?

Friday, January 21st, 2011

The first statement generated by our new system will be sent to members in early March (the February statement). It will look much like you’re used to, but you’ll find that some information has been added, and a few things have changed. We want to alert you to the differences so you’ll know what to [...]

Say hello to our new PAL

Friday, January 21st, 2011

If you conduct some of your banking business by phone with our TouchTone Teller (TTT), you’ll notice a change beginning January 31, 2011. Along with our system upgrade, we’re upgrading our phone banking service to the Salal PAL (Phone Access Line). PAL is much like the TTT system, and you’ll find that the menu is [...]

Upgrade Weekend: What you need to know

Friday, January 21st, 2011

The change to our new system software will happen during the weekend of January 29-31, though some processes will begin immediately after we close on Friday, January 28. Here’s what you need to know to be ready: Branches and Call Center will be closed on Saturday, January 29 and will open at the usual times [...]

President’s Message

Friday, January 21st, 2011

There’s no sawdust and no call for hard hats in our branches, but we’re “under construction” just the same! The day when we flip the switch to our new system software is rapidly approaching, and we hope you’ll “pardon our dust” as we make the transition. Further on in this newsletter you’ll find the details [...]