Our Captain Safety reports several phone calls from concerned Salal members. They are receiving text messages claiming their debit or credit cards have been deactivated and they must call a number to reactivate. When they call, they’re instructed to enter the card number.
This is a scam. It is a fraudulent attempt to obtain card numbers. If you receive such a text, ignore or delete it. No financial institution would attempt to retrieve card information this way. If you have questions, concerns or hesitations about communications from Salal or any financial institution, ignore or delete the communication and call the institution directly.
Advice from Captain Safety:
- Never respond to a phone call, e-mail or text message which asks you to provide confidential information such as an account number, credit or debit card number, credit card validation code (CVC), Personal Identification Number (PIN) or Social Security number.
- Never open an email which seems suspicious. It may contain a virus or spyware for stealing passwords and account information, or have links to a fraudulent website.
- As always, please call with any questions or concerns you may have: 206.298.9394 or 800.562.5515.